Kurz: Essential Skills for Professional Telephone Calls
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© ICT Pro s.r.o. – Kurzy, školení, konzultace ICT a Soft Skills -
Brno - Žabovřesky
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Essential Skills for Professional Telephone Calls - s certifikátem
Lektoři kurzu
Lektoři z firmy: ICT Pro s.r.o. – Kurzy, školení, konzultace ICT a Soft Skills
[Kurz] Program kurzu (obsah přednášky/semináře/rekvalifikace/studia) ...
Telephone communication - The Importance of Telephone Communiction in Business
- 7 Steps To Success
- Phone Etiquette – The Most Important Rules You Need To Lea>
- Presenting a Professional Immage Over The Phone
- Voice As A Powerful Instrument
- Essential English Phrases For Telephone Communication
Sales Calls - Cold Calling
- Top Tips On How To Be Persuasive
- Call Scoring System
- Always Ask The Right Question
- Handling Customer Concerns
Telephone Techniques Training - Phone Call Introduction Techniques
- Tips For Building Rapport On The Phone
- Redundant And Ineffective Communication
- Top Things To Avoid
- Speak With Impact
- Practical Telephone Skills Training
Feedback - Phone Call Evaluation
[Kurz] Obsah kurzu/školení...
- ephone communication
- Sales Calls
- ephone Techniques Training
- Feedback
- Summary, conclusion
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[Kurz] Cíl školení / poznámka ke kurzu...
Do you wonder why dealing with people on the telephone can often generate problems that are never encountered face to face? Is it necessary for you to create a positive impression when using the phone?
Lea> how to communicate more professionally on the telephone, manage difficult customers, and much more with our course. You will lea> to confidently answer calls, as well as how to constructively respond to telephone enquiries. The course spotlights the importance of the telephone as a business tool and provides practical tips and techniques for its effective use. We will work with you to produce a solution that helps you be more responsive and far more successful in your telephone work. |
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https://www.skoleni-kurzy.eu/kurz-81013Poslední aktualizace: 2024-01-01 16:04:21
ICT Pro s.r.o. – Kurzy, školení, konzultace ICT a Soft Skills