Vyrovnaný, otevřený a čestný způsob přístupu k problémům upevňuje mezilidské vztahy a je důležitý zejména při budování dlouhodobých obchodních, partnerských a jiných vztahů, na kterých nám záleží. Zvládnutí asertivních dovedností vede k tomu, že rozpory, které musí být konfrontovány, konfrontovány jsou, že dochází k výměně nezbytných informací, i když je to nepříjemné nebo nesnadné. CÍLE seznámit účastníky s významem asertivního chování, jako s dalším prostředkem efektivní komunikace dovést účastníky k pochopení asertivních práv a k jejich optimálnímu uplatnění v reálné komunikaci naučit účastníky prakticky používat vybrané asertivní techniky TÉMATA vymezení asertivity typy chování agresivní chování pasivní chování manipulativní chování asertivní chování srovnání jednotlivých typů chování asertivní práva iracionální myšlenky a automanipulace asertivní dovednosti poskytování volných informací sebeotevření jistota projevu perzistence přijatelný kompromis otevřené dveře negativní aserace negativní dotazování asertivní nesouhlas asertivní obligace METODA Program je prakticky orientovaný a jako základní je používána interaktivní metoda výuky. Většina výukových aktivit je založena na cvičeních a námětech účastníků z jejich reálné profesní, případně soukromé praxe a na modelování optimálního užití vybraných asertivních technik s využitím videotechniky. Účastníci obdrží i studijní materiál (příručku), kde je stručně a přehledně zpracována probíraná problematika. DÉLKA KURZU: 2 DNY MAXIMÁLNÍ POČET ÚČASTNÍKŮ: 12 PRO KOHO JE KURZ URČEN Kurz je určen všem, kteří chtějí dále zdokonalit své komunikační dovednosti v partnerských (symetrických) i asymetrických (např. nadřízený vs. podřízený) komunikačních transakcích. Předpokládají se základní znalosti z řízení komunikačních procesů. ...

• 12.09.2024 - 13.09.2024 Praha 1
    ... Umění prosadit vlastní názor - Asertivní jednání s kolegy a nadřízenými (Top Vision)
  


• 07.11.2024 - 08.11.2024 Praha 1
    ... Umění prosadit vlastní názor - Asertivní jednání s kolegy a nadřízenými (Top Vision)
  


• 03.09.2024 - 04.09.2024 Brno
    ... Umění prosadit vlastní názor - Asertivní jednání s kolegy a nadřízenými (Top Vision)
  


• 23.07.2024 Praha
    ... Zvládání konfliktních situací asertivní a konstruktivní cestou (1. VOX a.s.)
  


• 08.10.2024 Praha
    ... Zvládání konfliktních situací asertivní a konstruktivní cestou (1. VOX a.s.)
  

   = podobný kurz, školení a/nebo seminář

This course provides participants with the knowledge and basic skills necessary to install, configure, maintain and monitor NetWorker. The course contains lectures, hands-on labs and video demonstrations to provide experience with specific concepts. Audience This course is intended for system administrators, partners, and software support specialists who install, configure and support NetWorker in Windows and Linux environments. ...

Administration of OnCommand Management Solutions for Clustered Data ONTAP (AOCMCDOT) is a 2 day instructor led course that demonstrates how to configure OnCommand Unified Manager, monitor and Manage storage objects, configure Oncommand Performance Manager, and the lea> the features and benefits of OnCommand Workflow Automation. Audience NetApp employees or NetApp partners who are support engineers, Professional Services workers, or Customer Support Services workers. ...

In this course, you lea> how to configure a new E-Series storage system and establish connectivity with a SAN. You use the SANtricity storage management software and command line interface to manage the E-Series controllers. You will also be using prominent premium features to restore data. Additionally, you will lea> how to support and monitor E-Series storage systems by performing various troubleshooting tasks, such as evaluating support data, and using the built-in t ...

Welcome to the NetApp® Data ONTAP® 7-Mode Administration course. Data ONTAP 8 is the next generation data storage operating system from NetApp. Data ONTAP 8.2 builds on the stability and reliability of the Data ONTAP 8 operating system and provides new functionality that sets it apart from all of the competition. This five-day instructor-led course enables you to perform basic support and administrative functions on a NetApp storage system running the Data ONTAP system o ...

Study points for the exam Red Hat reserves the right to add, modify, and remove objectives. Such changes will be made public in advance through revisions to this document. Candidates for the RHCSA in Red Hat OpenStack should be able to perform the following tasks: Install and configure Red Hat Enterprise Linux OpenStack Platform Manage users Manage projects Manage flavors Manage roles Set quotas Manage images Configure images at instantiation Add additional compute nodes Manage Swift storage Manage networking Manage Cinder storage * System administrators who want to demonstrate their use of Red Hat Enterprise Linux OpenStack Platform skills. Red Hat Certified Engineers (RHcE) who wish to pursue Red Hat Certified Architect (RHCA). Study points for the exam Red Hat reserves the right to add, modify, and remove objectives. Such changes will be made public in advance through revisions to this document. Candidates for the RHCSA in Red Hat OpenStack should be able to perform the following tasks: Install and configure Red Hat Enterprise Linux OpenStack Platform Manage users Manage projects Manage flavors Manage roles Set quotas Manage images Configure images at instantiation Add additional compute nodes Manage Swift storage Manage networking Manage Cinder storage Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on the exam are usually reported within 3 U.S. business days. Exam results are reported as section scores. Red Hat does not report performance on individual items, nor will it provide additional information upon request. Prerequisites Be RHCSA or have comparable work experience and skills (RHcE would be even better). Have taken the Red Hat OpenStack Administration (CL210) course or have comparable work experience using Red Hat Enterprise Linux OpenStack Platform. Review the RHCSA in Red Hat OpenStack exam (EX210) objectives. Recommended courses CL210 - Red Hat OpenStack Administration II: Infrastructure Configuration for Cloud Administrators ...

Study points for the exam To help you prepare, review the exam objectives, which highlight the task areas you can expect to see on the exam. Being able to manage Red Hat CloudForms Management Engine (CFME) requires some level of skill with one or more of the underlying cloud and virtualization technologies supported by CFME. In order to provide a defined and manageable scope for the exam, the Red Hat Certificate of Expertise in Hybrid Cloud Management exam is based on Red Hat Enterprise Virtualization Management, one of the several that CFME supports. Therefore, you should also be able to perform these ancillary tasks with Red Hat Enterprise Virtualization Management: Import virtual machine template images into a pre-configured Red Hat Enterprise Virtualization Management environment Import ISO image files and template VM images into Red Hat Enterprise Virtualization Management Create virtual machine images from templates and customize various attributes * Experienced Red Hat CloudForms administrators seeking validation of their skills Students who have attended Red Hat CloudForms Hybrid Cloud Management (CL220) Study points for the exam To help you prepare, review the exam objectives, which highlight the task areas you can expect to see on the exam. Being able to manage Red Hat CloudForms Management Engine (CFME) requires some level of skill with one or more of the underlying cloud and virtualization technologies supported by CFME. In order to provide a defined and manageable scope for the exam, the Red Hat Certificate of Expertise in Hybrid Cloud Management exam is based on Red Hat Enterprise Virtualization Management, one of the several that CFME supports. Therefore, you should also be able to perform these ancillary tasks with Red Hat Enterprise Virtualization Management: Import virtual machine template images into a pre-configured Red Hat Enterprise Virtualization Management environment Import ISO image files and template VM images into Red Hat Enterprise Virtualization Management Create virtual machine images from templates and customize various attributes of the virtual machine You will not be directly evaluated on your ability to perform those ancillary tasks, but the inability to do so will prevent you from being able to perform the actual exam tasks, which include: Perform initial CloudForms management engine configuration via virtual machine console Add Red Hat Enterprise Virtualization as a cloud service provider Configure basic CFME settings Create new CFME roles Add CFME users and groups Create and apply smart tags Configure CFME to be able to provision virtual systems via all supported mechanisms Use CFME to provision virtual systems Configure control policies Configure chargeback reporting Configure reporting Perform drift analyses Configure alerts Configure life cycle management provisioning request default values Save the output from reporting and analyses in an external format that can be parsed by other tools Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on the exam are usually reported within 3 U.S. business days. Exam results are reported as section scores. Red Hat does not report performance on individual items, nor will it provide additional information upon request. Recommended course CL220 - Red Hat CloudForms Hybrid Cloud Management ...

Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates for the Red Hat Certificate of Expertise in Linux Diagnostics and Troubleshooting should be able to: Understand and employ general methods for troubleshooting Collect system information to aid in troubleshooting Consult documentation resources to aid in troubleshooting Monitor systems for vital characteristics Configure systems to send log messages to a centralized host Diagnose and troubleshoot system start up issues Identify and resolve service failures affecting boot Regain root control of a system Troubleshoot boot issues Identify hardware and hardware problems Manage kernel modules and their parameters [l * The following audiences may be interested in earning the Red Hat Certificate of Expertise in Red Hat Enterprise Linux Diagnostics and Troubleshooting: System administrators who manage Red Hat Enterprise Linux systems System administrators who wish to demonstrate problem solving and analysis skills A Red Hat Certified Engineer (RHCE) interested in earning a Red Hat Certificate of Expertise or RHCA credential Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates for the Red Hat Certificate of Expertise in Linux Diagnostics and Troubleshooting should be able to: Understand and employ general methods for troubleshooting Collect system information to aid in troubleshooting Consult documentation resources to aid in troubleshooting Monitor systems for vital characteristics Configure systems to send log messages to a centralized host Diagnose and troubleshoot system start up issues Identify and resolve service failures affecting boot Regain root control of a system Troubleshoot boot issues Identify hardware and hardware problems Manage kernel modules and their parameters Diagnose and troubleshoot file system issues Recover corrupted file systems Recover mis-configured or broken LVM configurations Recover data from encrypted file systems Identify and fix iSCSI issues Resolve package management issues Resolve package management dependency issues Recover a corrupted RPM database Identify and restore changed files Troubleshoot and fix network connectivity issues Use standard tools to verify network connectivity Identify and fix network connectivity issues Inspect network traffic to aid troubleshooting Diagnose application issues Identify library dependencies for third-party software Identify if an application suffers from memory leaks Use standard tools to debug an application Identify and fix issues related to SELinux Identify and fix authentication issues Identify and fix pluggable authentication module (PAM) issues Identify and fix LDAP and Kerberos identity management issues Gather information to aid third party investigation of issues Create kernel crashdumps Compile and execute SystemTap modules Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on ...

Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates for the Red Hat Certificate of Expertise in Enterprise Deployment and Systems Management should be able to perform the following tasks: Configure Red Hat Network (RHN) Satellite server Create child channels of a base channel Create different types of RHN users Create groups and add group administrators Create configuration channels Create a custom RPM spec file and build a binary RPM from provided source code Upload custom RPMS to an RHN Satellite server Create activation keys Assign groups, software channels, and configuration channels to an activation key Configure errata Provision RHN Satellite Server clients using kickstart Set up an SVN version co * System administrators responsible for managing large enterprise environments RHCEs interested in pursuing Red Hat Certified Architect (RHCA) Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates for the Red Hat Certificate of Expertise in Enterprise Deployment and Systems Management should be able to perform the following tasks: Configure Red Hat Network (RHN) Satellite server Create child channels of a base channel Create different types of RHN users Create groups and add group administrators Create configuration channels Create a custom RPM spec file and build a binary RPM from provided source code Upload custom RPMS to an RHN Satellite server Create activation keys Assign groups, software channels, and configuration channels to an activation key Configure errata Provision RHN Satellite Server clients using kickstart Set up an SVN version control repository Kickstart a machine using Cobbler Manage virtual systems using RHN Satellite server Clone channels and use a cloned channel As with all Red Hat performance-based exams, configurations must persist after reboot without intervention. Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on the exam are usually reported within 3 U.S. business days. Exam results are reported as section scores. Red Hat does not report performance on individual items, nor will it provide additional information upon request. Prerequisites Red Hat recommends that candidates ea> Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) before attempting this exam but neither is required. Be Red Hat Certified System Administrators or have comparable work experience and skills (Red Hat Certified Engineer would be even better) Have taken the Red Hat Enterprise Deployment and Systems Management (RH401) course or have extensive work experience working with Red Hat Satellite Server Review the Red Hat Certificate of Expertise in Enterprise Deployment and Systems Management exam (EX401) objectives Recommended courses RH401 - Red Hat Enterprise Deployment and Systems Management ...

Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates should be able to perform these tasks: Install and configure Puppet. Install Puppet servers. Install Puppet nodes. Register Puppet nodes to a Puppet server. Create and maintain Puppet manifests. Create new Puppet manifests. Debug existing Puppet manifests. Create Puppet modules. Create reusable modules. Create modules with classes, name spaces, variables, and conditionals. Create modules that install software on target nodes and deploy configuration files. Use facter to obtain system information. Create custom facts. Use facts to change Puppet behavior. Create Git repositorie * These audiences may be interested in earning the Red Hat Certificate of Expertise in Configuration Management with Puppet: Experienced Linux system administrators responsible for the planning, deployment, and management of multiple physical or virtualized servers Experienced Linux systems administrators responsible for implementing DevOps practices An RHCE interested in earning a Red Hat Certificate of Expertise or Red Hat Certified Architect (RHCA) credential Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates should be able to perform these tasks: Install and configure Puppet. Install Puppet servers. Install Puppet nodes. Register Puppet nodes to a Puppet server. Create and maintain Puppet manifests. Create new Puppet manifests. Debug existing Puppet manifests. Create Puppet modules. Create reusable modules. Create modules with classes, name spaces, variables, and conditionals. Create modules that install software on target nodes and deploy configuration files. Use facter to obtain system information. Create custom facts. Use facts to change Puppet behavior. Create Git repositories. Create and perform simple management of a Git repository. Add files to a Git repository. Apply changes and commit changed files to a Git repository. Implement Puppet in a Red Hat Satellite 6 environment. Create a Puppet repository on Red Hat Satellite. Install, configure, and deploy Puppet modules using Red Hat Satellite. Register Puppet clients to a Red Hat Satellite server. As with all Red Hat performance-based exams, configurations must persist after restart without intervention. Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on the exam are usually reported within 3 U.S. business days. Exam results are reported as total scores. Red Hat does not report performance on individual items, nor will it provide additional information upon request. Prerequisites Exam candidates should: Hold a current RHCE certification at exam time Have Red Hat Configuration Management with Puppet (DO405) or equivalent experience Understand that actual system administration experience is also an important aspect of preparation for the exam Review exam objectives for the Red Hat Certificate of Expertise in Configuration Management with Puppet exam Recommended courses DO405 - Configuration Management with Puppet ...

Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates should have the following skills and abilities: Understand core components of Ansible Inventories Modules Variables Facts Plays Playbooks Configuration files Run ad-hoc Ansible commands Use both static and dynamic inventories to define groups of hosts Utilize an existing dynamic inventory script Create Ansible plays and playbooks Know how to work with commonly used Ansible modules Use variables to retrieve the results of running a commands Use conditionals to control play execution Configure error handling Create playbooks to configure systems to a specified state Selectively run specific tasks in playbooks * The following audiences may be interested in earning the Red Hat Certificate of Expertise in Ansible Automation : System administrators who need to manage large numbers of systems System administrators who work in a DevOps environment and who wish to automate a large part of their day-to-day workload Developers who have some basic systems administration background and who wish to incorporate automation into their development process A Red Hat Certified Engineer (RHCE) interested in earning a Red Hat Certificate of Expertise or RHCA credential . Study points for the exam To help you prepare, the exam objectives highlight the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates should have the following skills and abilities: Understand core components of Ansible Inventories Modules Variables Facts Plays Playbooks Configuration files Run ad-hoc Ansible commands Use both static and dynamic inventories to define groups of hosts Utilize an existing dynamic inventory script Create Ansible plays and playbooks Know how to work with commonly used Ansible modules Use variables to retrieve the results of running a commands Use conditionals to control play execution Configure error handling Create playbooks to configure systems to a specified state Selectively run specific tasks in playbooks using tags Create and use templates to create customized configuration files Work with Ansible variables and facts Create and work with roles Download roles from an Ansible Galaxy and use them Manage parallelism Use Ansible Vault in playbooks to protect sensitive data Install Ansible Tower and use it to manage systems Use provided documentation to look up specific information about Ansible modules and commands Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on the exam are usually reported within 3 U.S. business days. Exam results are reported as total scores. Red Hat does not report performance on individual items, nor will it provide additional information upon request. Prerequisites Candidates for this exam should: Red Hat recommends that candidates for the Red Hat Certificate of Expertise in Ansible Automation exam (EX407) have taken Automation with Red Hat Ansible I (DO407) or have equivalent experience working with Ansible to configure systems. Red Hat also recommends candidates have earned Red Hat Certified System Administrator (RHCSA) or higher or have equivalent systems administration experience. Recommended courses Automation with ...